Billing Information

Billing Information

Platte-Clay offers members a variety of convenient ways to pay their electric bill.

 
Pay Bill Online

Pay your bill the easy way by logging into your account using the link below.
Login to Your Account »

Don’t have an Account?
Register Here »

Pay By Phone

To pay by phone,
call (816) 628-3121 24 x 7.

Pay With:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Check by Phone
Drop Box Locations

Main Office
1000 West Highway 92
Kearney, MO 64060

District Office
15055 Bethel Rd.
Platte City, MO 64079

Platte-Clay Fuels – Platte City
1500 Branch Street
(across from Platte County High School on Hwy. 92)

Platte City, MO 64079

 
Pay By Mail

Platte-Clay Electric Cooperative
P.O. Box 100
Kearney, MO 64060 – 0100

Also, please remember this important payment information:

  • Please pay your bill by the due date to avoid a late fee.
  • Account will be charged a $25 service fee for all returned checks with unpaid balances.
 

Paperless Billing

PaperlessNo need to sort through a stack of mail and try to find your Platte-Clay electric bill. Let your computer or smart phone help keep you organized with your co-op’s free paperless billing. You’ll get your monthly bill sent to your e-mail account.
You’ll have the convenience to receive, view and pay your bill online. Click here to sign up for paperless billing now.

Paperless billing makes it easy for co-op members:

  • No checks to write
  • No bills to file – unless you want to. You can print and save your online bill
  • View your billing history

Make it even easier with automatic monthly payments, from a checking, savings or credit card account. Just fill in the blanks using Platte-Clay’s secure site and let technology go to work for you.

 

How to Read Your Invoice

Please follow along the diagrams to explain your invoice.

PCEC Invoice1 2017

1. Member Name and Address
 
2. Billing Message

You’ll find timely news on status changes such as first or final bill, special announcements and other information here.

3. Helpful Information

Mailing address, office locations, contact number, web site, and payment conditions are in this area.

4. Billing Information

Your list of charges by service, previous balance, payments and adjustments, late charges, and total due, including the due date.

5. Marketing Message

The co-op uses this section to communicate items of interest to members, including products, services and specials.

6. Payment Stub

Please include this portion with your payment.

PCEC Invoice2

7. Itemized Charges

This area provide additional detailed breakdown for each service listed in Billing Information (4) on the front of the bill.

Energy used. Demand, the maximum amount of energy used, (household peak demand) billed at either the current month’s demand or half of the maximum demand set in the past year, whichever is more.

7a Solartech – PCEC community solar array

The amount of energy the solar panels produced during the month, operations and maintenance and general distribution charge.

8. Total

Total amount due for all monthly charges.

9. Energy Usage History

A bar chart that shows your energy usage for the past year. Please note that the amount of daylight and average temperature for the month will affect how much electricity is used. For instance, the warmer it is, the more your air conditioner will work, and the higher your monthly bill. If your account is on the Budget Plan, the account status will be displayed below the energy usage chart. This is where you can see what the actual balance is, and what it will be after the current month’s bill is paid.

10. Update Personal Information

Please make comments and changes to personal information here, such as updating telephone numbers, making sure that both (or all) responsible adults are on the bill and all telephone numbers are available. Platte-Clay cannot give out billing information to anyone whose name does not appear on the billing records, nor can we issue or give capital credit checks to anyone whose name does not appear on the account.

 

Rates

Platte-Clay’s rates for the various categories of co-op members including residential; solar, new in 2015; small business and large commercial and industrial accounts.

PCEC-Rates-9-20-2017.pdf

To save money on your electric service, check out the co-op’s energy efficiency suggestions,

www.pcec.coop/energy/energy-saving-tips/

 

Levelized (Budget) Billing

Levelized Billing LadyThe hottest and coldest months of the year create the highest bills for members because our heating and cooling units are working harder and longer. Use Platte-Clay’s Levelized (budget) Billing to smooth out the energy costs.

Members who have had six months’ history of on-time payments and who have had service for 12 months at the same location qualify for levelized billing.

Platte-Clay will base the “levelized” energy charge based on the previous year’s service and divide that amount over 12 months. Your co-op will adjust the payment, either more or less, depending on the amount of energy used for that year and a new rate, if that applies. The adjustment will be in the same month that levelized service began.

The rate is the same as for other residential members. At disconnection, accounts will be trued to actual usage for the final bill.

To sign up for the Levelized Billing program, complete the form below, and a customer service representative will call to complete the details, or call the office during regular business hours, 8 a.m. to 5:00 p.m., Monday through Friday.






Levelized Billing Registration










 

Landlord/Tenant Agreement

Click here to download the form now.

 

Agencies Offering Utility Assistance

Energy Assistance
City Union Mission
1100 East 11th Street, Kansas City, MO 64106
816-474-9380 ext 1444 Lydia

Platte County

Salvation Army – Platte & Clay Counties
4300 NE Parvin Road, Kansas City, MO 64117
816-452-5663

United Services of Greater KC
412 Aller Street, Platte City, MO 64079
816-858-5153
816-858-3129

Clay County

Good Samaritan Center
108 S Thompson, Excelsior Springs, MO 64024
816-630-2718
816-637-2178

Salvation Army – Platte & Clay Counties
4300 NE Parvin Rd., Kansas City, MO 64117
816-452-5663

Salvation Army – Excelsior Springs
108 W. Broadway Street, Excelsior Spgs, MO 64024
816-630-4155

Salvation Army – Liberty Area
11202 Missouri 33, Liberty, MO 64068
816-994-6943 Barb
816-994-6944

United Services Community Action
108 S Thompson, Excelsior Springs, MO 64024
816-630-0037 Select #2

Church of Annunciation
701 North Jefferson Street, Kearney, MO 64060
816-628-5030 (Holt/Kearney Area)
816-628-4279

Holt Ministerial Alliance
Main Street, Holt, MO 64048
816-320-3590

Love in the Name of Christ
2050 Plumber’s Way, Suite 160, Liberty, MO 64068
816-781-3200
816-781-3261

Clinton County

Clinton County Community Action
1304 N. Walnut Street, 2nd Flr Bank Midwest, Cameron, MO 64429
816-632-7345 Ext 306 Julie
816-632-6434

St. Munchin Ministerial Alliance
301 Cedar, Cameron, MO 64429
816-632-2768 Gena
816-632-7997

Ray County

Missouri Valley Ray County
42455 Business Hwy. 10, Richmond, MO 64085
816-776-6057 Michelle

Salvation Army – Richmond
104 E North Main, Richmond, Mo 64085
816-470-8227 Judy
816-776-3493

Buchanan County

Community Action Partnership
817 Monterey St. Joseph, MO 64503
816-233-8281
816-233-0774

Interfaith Community Services
1412 N 3rd St Street, St. Joseph, MO 64501
816-232-7779

DeKalb County

Community Action Partnership
817 Monterey St. Joseph, MO 64503
816-233-8281
816-233-0774

County Community Action – DeKalb
1304 N Walnut St., 2nd Flr., Bank Midwest, Cameron, MO 64429
816-632-7345 Ext 306 Julie
816-632-6434

Caldwell County

Green Hills Community Action
1506 Oklahoma, Trenton, MO 64683
Website Contact
816-359-3907
816-359-2038