Do you need to update or change your account information? Do you have a new telephone number, new e-mail, need to transfer or end service with Platte-Clay?
Please note that your co-op ties your location with your telephone numbers, so please keep all of your information updated.
Your co-op can not provide information to anyone whose name is not on the account, so please place the names of all individuals who are responsible for the account on the account. For example, if the account is in the wife’s name, by law, your cooperative can not give the amount due to the husband if his name is not on the account.
Further, we can not give capital credit checks to the spouse, even though she or he may have been paying for electric service if their name is not on the account. If you move out of Platte-Clay’s service area, please keep your address current with your co-op—we’ll be sending out capital credit checks in the future.
Start, Stop, or Transfer Service
Are you moving into the Platte-Clay service area and wondering how to activate your electric service, or do you need to transfer or disconnect your existing service? Please start here. Platte-Clay makes it easy to connect your home or business.
Please update personal information on your current account at an existing location. Simply scroll down to the form. Please note that this is not the form to change account ownership, the primary name on the account, or to transfer service to another individual or business. To change account ownership, an account must be closed and opened with a different name.
For more information on changing your account information, please e-mail us at email@example.com or call 816-628-3121 during regular business hours.
View Bill History
View your billing history here.
Read pdf FAQs about digital meters here.